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Психология бюрократии

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Iineianeee Ainoaea?noaaiiue

Nioeeaeueiue Oieaa?neoao

Einoeooo Nioeeieiaee

Eiio?ieueiay ?aaioa

Eaoaae?a « Nioeeaeueiay ineoieiaey »

Ineoieiaey ath?ie?aoee.

Nooaeaioa 2 eo?na oaeoeueoaoa nioeeieiaee

Eaaiiaa Ieoaeea

Iineaa – 1997 aiae.

I?aaeaea anaai naia o?aeoiaea oaiu ?aoa?aoa i?aaeiieaaaao ia?auaiea e
eco/aieth ineoieiaee a?oii. Iaeiaei, eco/ea eeoa?aoo?o ii aeaiiiio
aii?ino, y i?eoiaeo e auaiaeo, /oi ath?ie?aoey ia yaeyaony ie a?oiiie,
ie oai aieaa eeannii, a oii niunea, eaeie ineoieiaey aeeaaeuaaao a yoi
neiai.

Ath?ie?aoey eae oaeiaay ia oiaeaeanoaaiia i?aaiecaoeee e
i?aaieciaaiiinoe aiiaua

Ath?ie?aoey ( o?ai. bureaucratie, aoea. – ainiiaenoai eaioeaey?ee, io
o?aioe. – ath?i, eaioeaey?ey e a?a/ – neea. aeanoue, ainiiaenoai ),
niaoeeoe/aneay oi?ia nioeeaeueiuo i?aaiecaoeee a iauanoaa nouanoai
eioi?ie caeeth/aaony a io?uaa oeaio?ia eniieieoaeueiie aeanoe io aiee e
?aoaiee aieueoeinoaa /eaiia yoie i?aaiecaoeee, a aeaaainoaa oi?iu iaae
niaea?aeaieai aeayoaeueiinoe, a iiae/eiaiee i?aaee e caaea/
ooieoeeiie?iaaiey i?aaiecaoeee oeaeyi aa nio?aiaiey

I?iaeaiaie iieiaeaiey ath?ie?aoee a iauanoaa caieiaeenue iiiaea
aeaeiaeoea nioeeieiae, n?aaee eioi?uo e Ea?e Ia?en, e Iaen Aaaea?, e
Aeeueaaeuei Aoiaeo.

N?aaee o/aiuo auee niaa?oaiii ?acee/iua acaeyaeu ia ath?ie?aoeth e aa
?ieue a iauanoaa, a oae aea aa ineoieiae/aneea oa?aeoa?enoeee.

Oae, ii Aaaa?o «Ath?ie?aoey — yoi oeie/iue i?eia? eaaaeueiiai
ainiiaenoaa. Iia iniiauaaaony ia neaaeothueo i?eioeeiao:

1) nouanoaiaaiea ii?aaeaeaiiuo neoaea, a noaei auoue, eiiiaoaioeee,
no?iai ii?aaeaeaiiuo caeiiaie e i?aaeeaie oaeei ia?acii, /oi eo
(ooieoeee /aoei ?aca?aie/aiu, eae e aeanoue i?eieiaoue ?aoaiey a oeaeyo
auiieiaiey niioaaonoaothueo caaea/:

2) caueoa neoaeaueo a auiieiaiee eo (ooieoeee a niioaaonoaee n oai eee
eiui iieiaeaieai (ianiaiyaiinoue noaeae, iai?eia?). Eae i?aaeei,
neoaeauei noaiiayony ia anth aeeciue, e ainoaea?noaaiiay neoaeaa
noaiiaeony iniiaiie i?ia?anneae, a ia aoi?inoaiaiiui caiyoeai,
aeiiieiythuei ae?oaoth ?aaioo;

3) ea?a?oey a auiieiaiee ooieoeee, /oi iiae?acoiaaaao /aoeoth
aaeieieno?aoeaioth no?oeoo?o, ?aca?aie/eaathuoth oi?aaeai/aneea iinou e
iiae/eiaiiua iiae?acaeaeaiey n aiciiaeiinoueth ia?auaiey aunoeo
?oeiaiaeyueo einoaioeee e iecoei: iau/ii a oaeie no?oeoo?a niaethaeaaony
aaeeiiia/aeea, a ia eieeaaeaeueiia ?oeiaiaenoai e iaeeoei oaiaeaioeey e
iaeneiaeueiie oeaio?aeecaoeee aeanoe:

4) iiaeai? eaae?ia i?iecaiaeeony ia eiieo?niie iniiaa ii i?ioiaeaeaiee
yecaiaiia eee ii i?aaeii/oaieth aeeieiiia, /oi o?aaoao io eaiaeeaeaoia
iaee/ey niioaaonoaothuaai niaoeeaeece?iaaiiiai ia?aciaaiey. Eae i?aaeei,
ooieoeeiia? iacia/aaony (?aaea ecae?aaony) ia iniiaa naiaiaeiiai ioai?a
ia eiio?aeoiie iniiaa;

5) ?aaoey?iay iieaoa o?oaea neoaeauaai a aeaea oeene?iaaiiie ca?aaioiie
ieaou e auieaou iainee i?e ooiaea n ainoaea?noaaiiie neoaeau; ?acia?u
iieaou onoaiaaeeaathony a niioaaonoaee ni ooaoiui ?anienaieai,
o/eouaathuei aioo?aiithth aaeieieno?aoeaioth ea?a?oeth e o?iaaiue
ioaaonoaaiiinoe neoaeauaai:

6) i?aai eiio?iey ni noi?iiu aaeieieno?aoeee ca ?aaioie iiae/eiaiiuo
(neaaeai, iooai nicaeaiey eiio?ieueii-aeenoeeieeia?iie eiiennee);

7) aiciiaeiinoue i?iaeaeaeaiey ii neoaeaa ia iniiaa ioeaiee ii
iauaeoeaiui e?eoa?eyi, “ ia ii oniio?aieth aaeieieno?aoeee ” iieiia
ioaeaeaiea auiieiyaiie ooieoeee io ee/iinoe neoaeauaai. iineieueeo
ieeaeie neoaeauee ia iiaeao auoue nianoaaiieeii naiaai iinoa eee
n?aaenoa oi?aaeaiey.

Oneiaey ath?ie?aoe/aneie i?aaiecaoeee oi?ie?otho niaoeeoe/aneee oei
ee/iinoe, aeaaiuie ineoieiae/aneeie e ii?aeueiuie /a?oaie eioi?ie
yaeyaony iieeoe/aneee, ii?aeueiue e eaeaeiue eiioi?ieci, i?eaioaoeey ia
auiieiaiea oi?iaeueiuo iaycaiiinoae, noaiaea?oecaoeey iio?aaiinoae e
eioa?ania.

Eiaaea iu aiai?ei ath?ie?ao, oi i?aaenoaaeyai naaa /aeiaaea a
ia?oeaaieeao ni no?iaei, ianeieueei ionoonoaothuei aeaeii. O ian
iiaeniciaoaeueii neeaaeuaaaony aeiaieueii iaeeoeai?eyoiia ioiioaiea e
iaio. Ath?ie?ao auiieiyao naie i?ioanneiiaeueiua iaycaiiinoe,
iainiaeaiiua io aai ee/iinoe. Eiay aeaei n eanne?ii aaiea, neaeyuai
aicea naiaai ieioea, iu ia?auaainy ia e ee/iinoe, a e aacuiyiiiio
eniieieoaeth eaeie-eeai ooieoeee. Ian aeaaea ianeieueei oiee?oao, anee
eaeay – eeai eaioeaey?neay neoaeauay caoi/ao iaiaiyoueny ni naiae
ninaaeeie caia/aieyie ee/iiai oa?aeoa?a. Aaeieieno?aoeaiue neoaeauee
aeieaeai eniieiyoue naie i?ioanneiiaeueiua iaycaiiinoe, ia eiathuea
ieeaeiai ioiioaiey, iai?eia?, e aeaoyi, e ioaeuoo. Oaeiai ?iaea
iaacee/aiiinoue ninoaaeyao iniiao ath?ie?aoe/aneie i?e?iaeu: caeanue
eaaeaeue oai?aoe/anee aeieaeai ciaoue caeiiu e iinooiaoue a niioaaonoaee
n aano?aeoiuie iieiaeaieyie aeanoeiai ii?yaeea.

Oi?iu ath?ie?aoee iaiyeenue a nayce n eciaiaieyie
nioeeaeueii-yeiiiie/aneeo oi?i ono?ienoaa iauanoaa. Iia oa?aeoa?ia ia
oieueei aeey caiaaeiiai iaanoaa, ii e aeey ainoi/iiai. Aaeiao ia?eiaea
iiaiai oea?noaa, eeoaeneea eiia?ee, ?eineay eaoiee/aneay oea?eiaue,
aa?iiaeneea ainoaea?noaa – ana iie eiaee naith ath?ie?aoeth ia iiaeiaea
oie, eaeay nio?aiyaony ia e?oiiaeoeo nia?aiaiiuo eaieoaeenoe/aneeo
i?aaei?eyoeyo.

A iaoae no?aia neiaa ath?ie?aoey e ei??oioeey noaee ii/oe
oiaeaeanoaaiiu, e iiyoiio ethaee i?aaenoaaeytho ath?ie?aoeth, eae iaeei
ec aeaaiuo ae/ae iauanoaaiiiai ?acaeoey, /oi niaa?oaiii iaaa?ii.
Ath?ie?aoey aea i?aaenoaaeyao niaie /anoue ainoaea?noaa, aac eioi?iai
iii aeaaii noaei au iaoi?aaeyaiui. Ii, a nayce ni naieie niaoeeoe/aneeie
ooieoeeyie, ath?ie?aoey ia iiaeao eiaoue iaeoth ineoieiae/aneoth oi?io e
i?eciaee.

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