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Организация работы и технико-экономическая характеристика Приморского отделения Сбербанка России № 8635 в г. Владивостоке

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Введение

Данная курсовая работы является актуальной в силу своей новизны,
перспективности и всеобщей значимости.

Сберегательный Банк Российской Федерации — старейший банк России и
единственный банк, сохранивший свою структуру после распада СССР.

В 1998 году Сбербанк России внёс существенный вклад в преодоление
мирового финансового кризиса и последующую социально-экономическую
стабилизацию и тем самым – в подготовку условий для экономического роста
в 1999 году.

Динамичность и устойчивость работы банка в период мирового финансового
кризиса и после него получили оценку на международном уровне: Сбербанк
России включён в список крупнейших компаний Восточной Европы за 1999
год, подготовленный газетой Financial Times; международное рейтинговое
агентство Fitch IBCA в апреле 2000 года повысило долгосрочный и
краткосрочный рейтинги Сбербанка России.

К примеру, Северо-Западному банку Сбербанка России со дня основания 168
лет. Он официально создан 30 октября 1841 года под Именным указом
императора Николая об учреждении в России сберегательных касс “с целью
доставления недостаточным всякого звания людям средств к сбережению
верным и выгодным способом”. При этом минимальный размер вклада 50 коп.,
максимальный – 300 рублей, единовременно разрешено вносить не более 10
рублей.

В настоящее время (2008-2009 гг.) Северо-Западный Банк Сбербанка России
укрепил свои позиции на рынке потребительского кредитования. Кредитный
портфель Банка в 2007 г. составлял более 87 млрд. рублей и увеличился за
год в 1,5 раза. Соответственно сейчас кредитный портфель Банка
составляет более 131 млрд. рублей.

АКБ «Сбербанк России» – один из самых распространенных, материально
устойчивых и финансово-развитых Банков России. Входит в число крупных
региональных банков страны, являясь лидером на рынке банковских услуг.

Сбербанк сегодня играет очень важную роль в сфере инвестиций в реальный
сектор экономики, являясь основным инвестором в сфере материального
производства промышленных предприятий по всей стране.

Офисы и подразделения Банка находятся по всей стране и практически в
каждом городе.

Приморское отделение № 8635 Сбербанка России в г. Владивосток объединяет
67 дополнительных офисов по работе с физическими и юридическими лицами.
Структура Банка отвечает функциям, выполнение которых предусмотрено
Уставом Банка. Необходимый их набор: расчетные, кассовые, кредитные,
депозитные операции, операции с ценными бумагами, валютные операции и
т.п. Для выполнения перечисленных операций в банке создаются
соответствующие отделы с аналогичными наименованиями.

В Приморском отделении Сбербанка России № 8635 в г. Владивосток трудится
более 1600 человек. В данной работе формы и системы оплаты труда в
Отделении Сбербанка будут рассмотрены на примере Управления (численность
сотрудников – 39 человек).

Целью данной курсовой работы является:

1. Рассмотрение и изучение структуры работы банка (его отделов и
трудовых функций данных отделов);

2. Изучение формы и системы оплаты труда сотрудникам Банка;

3. Проведение анализа качественного состава персонала и изменения
структуры персонала Управления Отделением Банка, а также проведение
общего анализа расходов по оплате труда и анализа использования рабочего
времени;

4. Выявление показателей, влияющих на фонд оплаты труда и др.

В качестве исходной материальной базы в данной курсовой работе были
использованы: Положение ЦБР от 5 декабря 2002 г. N 205-П “О правилах
ведения бухгалтерского учета в кредитных организациях, расположенных на
территории Российской Федерации” (с посл. изм. от 11 апреля 2005 г.),
учебники по Банковскому делу и другие учебные материалы.

1. Организация работы Приморского отделения № 8635 Сбербанка России

Приморское отделение № 8635 Сбербанка России в г. Владивосток объединяет
67 дополнительных офисов по работе с физическими и юридическими лицами,
из которых 44 расположены в г. Владивостоке, 10 – в г. Артеме и
Надеждинском районе, 5 – в Хасанском районе, 8 – в Шкотовском районе.

Структура Банка отвечает функциям, выполнение которых предусмотрено
Уставом Банка. Необходимый их набор: расчетные, кассовые, кредитные,
депозитные операции, операции с ценными бумагами, валютные операции и
т.п. Для выполнения перечисленных операций в банке создаются
соответствующие отделы с аналогичными наименованиями.

Заместители и главный бухгалтер курируют отделы по сфере компетенции,
снижая тем самым нагрузку Председателя. Каждый отдел имеет строго
определенные задачи, которые решаются в строго определенном порядке.

Отдел экономического анализа и кредитования концентрирует всю работу по
формированию кредитного портфеля, кредитованию клиентов, контролю за
обеспеченностью ссуд, анализу кредитных операций и финансовой
деятельности банка. Организует работу банка в сфере безналичных расчетов
бухгалтерия, которая осуществляет полное обслуживание по расчетным,
текущим и ссудным счетам клиентов, операции по другим банковским счетам.

Отдел ценных бумаг осуществляет прием, хранение, учет ценных бумаг,
позволяя банку получать за эту работу определенное комиссионное
вознаграждение.

Отдел внешнеэкономических связей осуществляют операции по счетам
клиентов в иностранной валюте, а также устанавливает курс покупки и
продажи наличной иностранной валюты в кассе банка.

Отдел вкладных операций осуществляет работу с населением по приему и
выдаче вкладов.

В функции юридического отдела (служба информационной безопасности)
входит защита интересов банка в суде, юридическая проверка договоров.

Отдел автоматизации обеспечивает комплекс технических средств для
электронной обработки данных, изучение и внедрение новых программных
продуктов.

Операционная касса осуществляет прием и выдачу денежной наличности,
работает с наличной иностранной валютой.

Оформлением и ведением трудовых книжек, личных дел работников банка
занимается инспектор по кадрам.

Служба внутреннего контроля подчиняется непосредственно Председателю
Правления Банка и осуществляет контроль за работой всех подразделений
(соблюдение сметы расходов, правильность документооборота, полнота
оформления кредитных досье и т.д.).

В Приморском отделении Сбербанка России № 8635 в г. Владивосток трудится
более 1600 человек. В данной работе формы и системы оплаты труда в
Отделении Сбербанка будут рассмотрены на примере Управления (численность
сотрудников – 39 человек).

2. Технико-экономическая характеристика Приморского Отделения Сбербанка
России № 8635 в г. Владивостоке

2.1. Анализ организации оплаты труда

Заработная плата – это вознаграждение в денежной или натуральной форме,
которое должно быть выплачено работодателем наемному работнику за
работу, выполненную в отчетном периоде.

В Отделении Сбербанка России № 8635 в г. Владивосток принята повременная
оплата труда. Заработная плата начисляется в соответствии со штатным
расписанием, табелями учета использования рабочего времени и
распоряжениями руководителя о премировании работников, предоставлении
очередного отпуска, увольнении работника.

Согласно Трудовому кодексу, всем работникам Отделения Сбербанка России №
8635 в г. Владивосток в обязательном порядке предоставляются ежегодные
отпуска продолжительностью 28 календарных дней. К отпуску каждому
работнику в соответствии с коллективным договором выплачивается
материальная помощь в размере должностного оклада.

Обязанность по ведению всех документов по кадровому составу предприятия
возложена на отдел кадров.

В процессе деятельности предприятия ведется оформление сотрудников,
применяются типовые формы документов:

· при приеме и увольнении;

· по учету личного состава.

На работающих во всех отделениях заведены личные карточки, ведутся
трудовые книжки, отделом кадров проверяется соответствие применяемых
окладов работников, установленных в штатном расписании, по каждому
подразделению ведутся табели рабочего времени.

Ведение первичного учета по унифицированным формам распространяется на
юридических лиц всех форм собственности, осуществляющих деятельность в
отраслях народного хозяйства. Так, по учету личного состава используются
следующие формы:

Приказ (распоряжение) о приеме на работу – составляется на каждого члена
трудового коллектива работником отдела кадров или лицом, ответственным
за прием работников. В нем указывается разряд работника, его оклад,
испытательный срок. После этого приказ визируется в соответствующей
службе с целью подтверждения оклада и его соответствия штатному
расписанию и подписывается руководителем организации. С приказом
знакомят вновь принятого работника под его расписку.

Личная карточка – заполняется на каждого работника в одном экземпляре. В
ее разделах содержатся общие сведения о работнике (фамилия, имя,
отчество, дата и место рождения, образование и др.), сведения о воинском
учете, назначении и перемещении, повышении квалификации, переподготовке,
отпуске, аттестации и дополнительные сведения.

Приказ (распоряжение) о переводе на другую работу – составляется в двух
экземплярах в отделе кадров при оформлении перевода работника из одного
подразделения в другое. Один экземпляр остается в отделе кадров, второй
передается в бухгалтерию. Приказ визируется руководителями
соответствующих структурных подразделений и подписывается руководителем
организации.

Приказ (распоряжение) о предоставлении отпуска – применяется для
оформления ежегодного отпуска и отпусков других видов. Содержит все
необходимые сведения для расчета отпускных сумм и удержаний.

Приказ (распоряжение) о прекращении трудового договора (контракта) –
составляется в двух экземплярах в отделе кадров и подписывается
руководителем подразделения организации и ее руководителем. В нем
указывают причину и основание увольнения.

По учету использования рабочего времени и расчетов с персоналом по
оплате труда применяются: табель учета использования рабочего времени и
расчета заработной платы, табель учета использования рабочего времени.
Необходимо отметить, что табельный учет охватывает всех работников
организации. Каждому из них присваивается определенный табельный номер,
который указывается во всех документах по учету труда и заработной
платы. Сущность табельного учета заключается в ежедневной регистрации
явки работников на работу, ухода с работы, всех случаев опозданий и
неявок с указанием их причины, а также часов простоя и часов
сверхурочной работы.

Основанием для приема на работу в Отделение Сбербанка России № 8635 в г.
Владивосток является приказ (распоряжение) Управляющего Отделением. На
каждого работника организации заполняется личная карточка, в которой
содержатся общие сведения о работнике: фамилия, имя, отчество, дата и
место рождения, сведения о назначении и перемещении, отпуске.

Система оплаты труда в Отделении Сбербанка России № 8635 в г.
Владивосток организована в соответствии со структурой организации.
Имеется твердое штатное расписание, утвержденное Советом Отделения
Сбербанка России № 8635 в г. Владивосток. Оно является основанием для
приема на работу. В соответствии с ним и твердыми окладами производится
учет и начисление основному числу работников организации.

Основным сводным документом по исчислению заработной платы является
расчетная ведомость. Основанием для составления расчетной ведомости
служат следующие первичные документы:

– табель учета использования рабочего времени;

– справки-расчеты на отдельные вилы доплат, сумм дополнительной
заработной платы и пособий по временной нетрудоспособности;

– исполнительные листы и заявления работников на различные вычеты и
удержания из заработной платы;

– платежные ведомости или расходные кассовые ордера на выданные авансы.

В платежной ведомости Отделения Сбербанка России № 8635 в г. Владивосток
указаны показатели, связанные с выдачей заработной платы на руки:
Ф.И.О., сумма к выдаче, расписка в получении.

Закрытая платежная ведомость и реестр не выданной заработной платы
передаются кассиром в бухгалтерию Отделения Сбербанка России № 8635 в г.
Владивосток. После их проверки бухгалтер выписывает расходный кассовый
ордер на сумму выданной заработной платы, оформляет и передает его в
кассу для составления отчета кассира.

При выплате заработной платы каждому сотруднику выдается расчетный
листок, который содержит реквизиты: начислено, удержано и к выдаче.

Выплата отпускных и расчета при увольнении оформляется либо расходным
ордером, либо платежной ведомостью.

Также в Отделении Сбербанка России № 8635 в г. Владивосток ведутся
следующие документы: Налоговая карточка по учету доходов и налога на
доходы физических лиц, Индивидуальная карточка учета сумм начисленных
выплат и иных вознаграждений, а также сумм начисленного единого
социального налога. В этих документах отражаются индивидуально по
каждому работнику суммы единого социального налога.

Удержания – это сумма, удерживаемая из начисленной заработной платы,
согласно нормативных или иных установленных законом документов.
Действующие удержания и вычеты можно подразделить на две группы:
обязательные, действующие для всех или для подавляющего большинства
сотрудников, и индивидуальные, то есть применяемые для отдельных
сотрудников и в отдельные периоды.

К обязательным удержаниям относятся: удержание налога на доходы
физических лиц в доход федерального бюджета и бюджетов субъектов РФ,
удержание по исполнительным документам.

При определении налоговой базы по НДФЛ учитываются все доходы
налогоплательщика, полученные им как в денежной, так и в натуральной
формах, или право на распоряжение которыми у него возникло, а также
доходы в виде материальной выгоды.

В соотв. со ст. 235 НК РФ, Отделение Сбербанка России № 8635 в г.
Владивосток является плательщиком Единого социального налога.

Единый социальный налог (взнос) – налог, зачисляемый в Федеральный
бюджет и государственные внебюджетные фонды – Пенсионный фонд Российской
Федерации, Фонд социального страхования Российской Федерации и фонды
обязательного медицинского страхования Российской Федерации (фонды) – и
предназначенный для сбора средств на реализацию права граждан на
государственное пенсионное и социальное обеспечение и медицинскую
помощь.

Отделение Сбербанка России № 8635 в г. Владивосток выплачивает ЕСН по
следующим ставкам:

при налоговой базе на каждое физ.лицо нарастающим итогом с начала года
менее 280000 руб. – 26%;

280001 – 600000 руб. – 72800 руб. + 10% с суммы, превышающей 280000 руб.

Заработная плата на предприятии рассчитывается следующим образом:

Оклад + ДВ-коэффициент (30%) + Районный коэффициент (20%).

2.2. Анализ численности и состава работников

Анализ расчетов с персоналом по оплате труда занимает одно из
центральных мест во всей системе экономического анализа доходов и
расходов любой организации, в том числе кредитной. Заработная плата
является основным источником доходов работников Отделения Сбербанка
России № 8635 в г. Владивосток.

Анализу хозяйственной деятельности принадлежит важная роль в
совершенствовании организации заработной платы, обеспечении ее прямой
зависимости от количества и качества труда, производственных
результатов. В процессе анализа выявляются резервы для создания
необходимых ресурсов роста и совершенствования оплаты труда, введения
прогрессивных форм оплаты труда работников, обеспечивается
систематический контроль за мерой труда и потребления.

При анализе данных, касающихся фонда оплаты труда и использования
рабочего времени, широко используются различные индексные показатели.
Анализ использования фонда заработной платы начинают с расчёта
абсолютного и относительного отклонения фактической его величины от
плановой.

Основными задачами анализа расчетов с персоналом по оплате труда
являются:

– проверка степени обоснованности применяемых форм и систем оплаты
труда;

– определение размеров и динамики средней заработной платы отдельных
категорий и профессий работников;

– выявление отклонений в численности работников и в средней заработной
плате на расход фонда зарплаты;

– изучение эффективности применяемых систем премирования;

– исследование темпов роста заработной платы, их соотношения с темпами
производительности труда;

– обеспечение опережающего роста производительности труда по сравнению с
повышением его оплаты;

– выявление и мобилизация резервов повышения эффективности использования
фонда заработной платы.

Штат сотрудников Управления Отделения Сбербанка России № 8635 в г.
Владивосток насчитывает 39 человек, из них 8 чел. – различного уровня
управленческий персонал, 18 чел. – специалисты разных категорий, 13 чел.
– обслуживающий персонал (операционно-кассовые работники,
секретари-машинистки, операторы ПЭВМ, водители, уборщики помещений).

Данные, характеризующие изменение численности персонала Управления
Отделения Сбербанка России № 8635 в г. Владивосток, представлены в
таблице 1.

Таблица 1 – Анализ изменения численности персонала Управления № 07
Отделения Сбербанка России № 8635 в г. Владивосток в 2006-2008 гг.

Наименование показателяЧисленность, чел.Темп роста, %2006200720082007 к
20062008 к 20072008 к 2006Среднесписочная численность сотрудников. В
т.ч.41403997,697,595,1управленческий
персонал109890,088,980,0специалисты191918100,094,794,7обслуживающий
персонал121213100,0108,3108,3

Таким образом, численность персонала Управления Отделения Сбербанка
России № 8635 в г. Владивосток в 2006-2008 гг. сократилась с 41 до 39
чел., т.е. на 4,9%. Изменение численности сотрудников произошло за счет
сокращения численности управленческого персонала на 2 чел., специалистов
– на 1 чел., и увеличения численности обслуживающего персонала на 1 чел.

Изменение численности персонала Управления Отделения Сбербанка России №
8635 в г. Владивосток в 2006-2008 гг. представлено на рис. 1.

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Рис. 1. Изменение численности персонала Управления Отделения Сбербанка
России № 8635 в г. Владивосток в 2006-2008 гг.

Анализ состава и структуры персонала необходим для определения и
последующего развития кадрового потенциала кредитной организации.

Анализ структуры персонала по категориям сотрудников (управленческий
персонал, специалисты, обслуживающий персонал) представлен в таблице 2.

Таблица 2 – Анализ структуры персонала по категориям сотрудников
Управления Отделения Сбербанка России № 8635 в г. Владивосток в
2006-2008 гг. (в %)

Наименование показателя200620072008Управленческий
персонал24,422,520,5Специалисты46,347,546,2Обслуживающий
персонал29,330,033,3

Таким образом, в структуре персонала за 2006-2008 гг. сократилась доля
управленческого персонала и специалистов, и увеличилась доля
обслуживающего персонала.

Более наглядно изменение структуры персонала Управления Отделения
Сбербанка России № 8635 в г. Владивосток по категориям сотрудников в
2006-2008 гг. представлено на рис. 2.

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Рис. 2. Изменение структуры персонала Управления Отделения Сбербанка
России № 8635 в г. Владивосток в 2006-2008 гг.

Анализ качественного состава персонала по возрасту и уровню образования
представлен в таблице 3.

Таблица 3 – Анализ качественного состава персонала Управления Отделения
Сбербанка России № 8635 в г. Владивосток в 2006-2008 гг. (в %)

Наименование показателя200620072008Сотрудники (работники), возраст
которых составляет менее 25 лет25,926,3126,96Сотрудники (работники),
возраст которых составляет от 25 до 35 лет25,3125,5425,68Сотрудники
(работники), возраст которых составляет от 35 до 55
лет23,5423,4823,52Сотрудники (работники), возраст которых составляет
более 55 лет25,2524,6723,84Итого: 100100100имеющие среднее и /или полное
общее образование38,4732,7326,28имеющие начальное и/или среднее
профессиональное образование42,3246,5649,68имеющие высшее
профессиональное образование14,7815,5117,52имеющие послевузовское
профессиональное образование4,435,206,52

Изменение структуры персонала представлено графически на рис. 3 и 4.

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Рис. 3.3. Возрастная структура персонала Управления Отделения Сбербанка
России № 8635 в г. Владивосток

Таблица 3 и рисунок 3 позволяют сделать вывод о том, что в структуре
персонала предприятия растет доля более молодого персонала (до 35 лет),
в то время как процент сотрудников, возраст которых составляет более 55
лет, сокращается.

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3e001f003e0015000e000000240305005000150057001500570021005000210050001500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Рис. 4. Структура персонала Управления Отделения Сбербанка России № 8635
в г. Владивосток по уровню образования

Рисунок 4 позволяет сделать вывод о том, что в структуре персонала
Управления Отделения Сбербанка России № 8635 в г. Владивосток
существенно увеличилась доля сотрудников, имеющих образование выше
среднего. Доля сотрудников, имеющих только среднее образование,
сокращается, что позволяет сделать вывод о повышении квалификации
персонала.

Таким образом, качественный состав персонала Управления Отделения
Сбербанка России № 8635 в г. Владивосток за три года значительно
улучшился.

Для характеристики движения персонала рассчитывают и анализируют
динамику следующих показателей:

коэффициент оборота по приему рабочих (Кпр)
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;

коэффициент оборота по выбытию (Кв):

picscalex100010009000003300300000400410100000000050000000201010000000500
00000102ffffff00050000002e0119000000050000000b0200000000050000000c024004
801e1300000026060f001c00ffffffff00004d0010000000c0ffffffb9ffffff401e0000
f90300000b00000026060f000c004d617468547970650000f00008000000fa0200001300
000000000002040000002d01000005000000140200028e030500000013020002271e0500
0000090200000002050000001402c30257011c000000fb0222ff00000000000090010100
00cc0002001054696d6573204e657720526f6d616e00b7c5c777c0c5c77720c0ca770000
3000040000002d01010009000000320a0000000001000000e279bc010500000014026d01
93041c000000fb0280fe0000000000009001010000cc0002001054696d6573204e657720
526f6d616e00b7c5c777c0c5c77720c0ca7700003000040000002d01020004000000f001
010036000000320a000000001f000000caeeebe8f7e5f1f2e2eef3e2eeebe8e2f8e8f5f1
fff0e0e1eef2ede8eaeee2000201c000a800c000ba00a800a8001401a8005201a800a800
c000a800c000a8002001c000a800a8005801c000c000c000c0001401c000c000b400c000
0003050000001402600246001c000000fb0280fe0000000000009001010000cc00020010
54696d6573204e657720526f6d616e00b7c5c777c0c5c77720c0ca770000300004000000
2d01010004000000f001020009000000320a0000000001000000ca790003050000001402
8c039a031c000000fb0280fe0000000000009001010000cc0002001054696d6573204e65
7720526f6d616e00b7c5c777c0c5c77720c0ca7700003000040000002d01020004000000
f00101003c000000320a0000000023000000d1f0e5e4ede5f1efe8f1eef7ede0fff7e8f1
ebe5ededeef1f2fcefe5f0f1eeede0ebe0e70201c000a800c000c000a800a800c000c000
a800c000ba00c000c0001c01ba00c000a800a800a800c000c000c000a80014011701c000
a800c000a800c000c000c000a800000305000000140260025c021c000000fb0280fe0000
000000009001000000010002001053796d626f6c007740000000b60b0ac8b7c5c777c0c5
c77720c0ca7700003000040000002d01010004000000f001020009000000320a00000000
010000003d7900034101000026060f0078024d6174685479706555556c02050100050144
534d543500011357696e416c6c4261736963436f6465506167657300110554696d657320
4e657720526f6d616e00110353796d626f6c001105436f7572696572204e65770011044d
5420457874726100120008212f458f442f4150f4100f475f4150f21f1e4150f4150f4100
f445f425f48f425f4100f4100f435f4100f48f45f42a5f48f48f4100f4100f40f48f417f
48f4100f412a5f445f45f45f45f45f410f0c010001000102020202000200010101000300
01000400000a01000200831a0403001d00000b0100020083320400010000000a0204863d
003d03000b000001000200831a040200833e040200833b04020083380402008347040200
8335040200834104020083420402008332040200833e0403001b00000b0100000101000a
020083430402008332040200833e040200833b0402008338040200833204020083480402
00833804020083450402008341040200834f0403001b00000b0100000101000a02008340
04020083300402008331040200833e0402008342040200833d0402008338040200833a04
0200833e0402008332040001000200832104020083400402008335040200833404020083
3d04020083350402008341040200833f04020083380402008341040200833e0402008347
040200833d0402008330040200834f0403001b00000b0100000101000a02008347040200
83380402008341040200833b0402008335040200833d040200833d040200833e04020083
410402008342040200834c0403001b00000b0100000101000a0200833f04020083350402
0083400402008341040200833e040200833d0402008330040200833b0402008330040000
00000b00000026060f000c00ffffffff010000000000000008000000fa02000000000000
00000000040000002d0102001c000000fb021000070000000000bc02000000cc01020222
53797374656d000000000a0021008a0100000000ffffffff34e61200b9c1c77704000000
2d01030004000000f0010100030000000000;

коэффициент текучести кадров (Кт):
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;

коэффициент постоянства состава персонала предприятия (Кпс):
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.

Сравнительный анализ этих показателей представлен в таблице 4.

Таблица 4 – Анализ показателей движения персонала Управления Отделения
Сбербанка России № 8635 в г. Владивосток за 2006-2008 гг.

Наименование показателя200620072008Отклонение2007 от 20062008 от
20072008 от 2006Среднесписочная численность персонала,
чел.414039-1-1-2Принято на работу, чел.101-110Уволено по собственному
желанию, чел.212-110Наименование показателя200620072008Отклонение2007 от
20062008 от 20072008 от 2006Уволено за нарушение трудовой дисциплины,
чел.000000Численность проработавших весь год, чел.3939360-3-3Коэффициент
оборота по приему рабочих, %2,440,002,56-2,442,560,13Коэффициент оборота
по выбытию, %4,882,505,13-2,382,630,25Коэффициент текучести кадров,
%4,882,505,13-2,382,630,25Коэффициент постоянства состава персонала
предприятия, %95,1297,5092,312,38-5,19-2,81

Изменение коэффициентов движения персонала отражено на рис. 5.
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250000000c00000002000000250000000c00000001000000250000000c00000003000000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250000000c00000001000000250000000c00000004000000190000000c000000ffffff00
180000000c000000000000001e000000180000005c0100009d00000007020000f7000000
260000001c0000000300000000000000010000000000000000000000250000000c000000
03000000280000000c0000000400000027000000180000000400000000000000ffffcc00
00000000250000000c00000004000000280000000c00000001000000180000000c000000
ffffcc00140000000c0000000d000000120000000c000000020000002b00000018000000
5f010000cf00000063010000d3000000180000000c00000000000000120000000c000000
01000000540000000801000066010000ce000000d9010000d4000000010000000060ea41
0060ea4166010000ce0000001f0000004c000000000000000000000000000000ffffffff
ffffffff8c0000001a043e044d044404440438044604380435043d044204200042043504
3a0443044704350441044204380420003a043004340440043e0432042c00200025000000
040000000400000004000000060000000600000004000000040000000400000004000000
040000000300000002000000030000000400000003000000030000000400000004000000
040000000300000004000000020000000300000004000000040000000400000004000000
04000000020000000200000006000000250000000c00000007000080250000000c000000
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250000000c00000002000000250000000c00000004000000250000000c00000003000000
190000000c000000ffffff00180000000c000000000000001e000000180000005c010000
9d00000007020000f7000000250000000c00000007000080250000000c00000000000080
250000000c0000000d00008022000000fa02000026060f00ea05574d4643010000000000
010000000000000002000000c805000000000000c82500000c000000ffffffff21000000
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5c0100009d00000007020000f7000000260000001c000000010000000000000001000000
0000000000000000250000000c00000001000000280000000c0000000300000027000000
180000000300000000000000ccffff0000000000250000000c0000000300000028000000
0c00000004000000180000000c000000ccffff00140000000c0000000d00000012000000
0c000000020000002b000000180000005f010000e600000063010000ea00000018000000
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Рис. 5. Коэффициенты движения персонала Управления Отделения Сбербанка
России № 8635 в г. Владивосток в 2006-2008 гг.

Таким образом, при сокращении среднесписочной численности персонала в
2007 г. сократились, а в 2008 г. – увеличились коэффициенты оборота по
выбытию и текучести кадров, что, в целом, негативно характеризует
трудовые ресурсы кредитной организации. В 2008 году увеличилось число
принятых на работу и уволившихся сотрудников. Во все периоды равно нулю
число уволенных за прогулы. В 2008 г. произошло сокращение коэффициента
постоянства состава персонала, что также является отрицательным
экономическим фактом.

В целом, качественный состав персонала Управления Отделения Сбербанка
России № 8635 в г. Владивосток за 2006-2008 гг. значительно улучшился.
Тем не менее, показатели движения персонала имеют негативную тенденцию
изменения.

2.3. Анализ использования рабочего времени

Полноту использования трудовых ресурсов кредитной организации можно
оценить по количеству отработанных дней и часов одним работником за
анализируемый период времени, а также по степени использования фонда
рабочего времени (табл. 5).

Таблица 5 – Анализ использования рабочего времени работников Управления
Отделения Сбербанка России № 8635 в г. Владивосток в 2007-2008 гг.

Наименование показателя20072008Отклонениепланфактот прошлого годаот
планаСреднегодовая численность работников (ЧР)404039-1-1Отработано за
год одним работником:00дней (Д)220220210-10-10часов
(Ч)172717491638-89-111Средняя продолжительность рабочего дня (П),
ч.7,857,957,8-0,05-0,15Фонд рабочего времени,
ч.690806996063882-5198-6078В том числе сверхурочно отработанное время,
ч.2072,41609,11149,9-922,5-459,2

Согласно таблице, общий фонд рабочего времени в 2008 году сократился по
сравнению с 2007 годом на 5198 часов, в том числе сверхурочно
отработанное время уменьшилось на 922,5 часов. Помимо этого, произошло
сокращение средней продолжительности рабочего дня по сравнению с
плановым показателем на 0,05 часа и значением 2007 года – на 0,15 часа.
Также сократилось количество отработанных одним сотрудником дней на 10
дней по сравнению с прошлогодним и плановым показателями, и количество
отработанных одним сотрудником часов – на 89 по сравнению с прошлым
годом и на 111 по сравнению с запланированным.

Более наглядно изменение показателей использования рабочего времени
представлено на рис. 6 и 7.

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Рис. 6. Показатели использования рабочего времени в расчете на

одного сотрудника

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2701ffff030000001e00040000002d010200040000002d010000040000002d0108000500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Рис. 7. Изменение фонда рабочего времени (в том числе сверхурочно
отработанное время)

В целом, показатели использования фонда рабочего времени ухудшились по
сравнению с прошлым годом, и план по ним не выполнен за счет сокращения
средней продолжительности рабочего дня и уменьшения количества
отработанных одним сотрудников дней. Фактический фонд рабочего времени
меньше планового на 6078 ч. Влияние факторов на его изменение можно
установить способом абсолютных разниц:
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 (ч.) –
сокращение фонда рабочего времени за счет сокращения численности
работников;

picscalex1000100090000034a03000002000f0100000000050000000201010000000500
00000102ffffff00050000002e0119000000050000000b0200000000050000000c02c002
c0261300000026060f001c00ffffffff00004d0010000000c0ffffffb2ffffff80260000
720200000b00000026060f000c004d617468547970650000800005000000090200000002
050000001402ed0123041c000000fb02a6fde30000000000900100000001000200105379
6d626f6c0000ff140a04a0df1200d89ff377e19ff3772020f577f61466d7040000002d01
000009000000320a000000000100000028790000050000001402ed01680a1c000000fb02
a6fde300000000009001000000010002001053796d626f6c0000f80e0a65a0df1200d89f
f377e19ff3772020f577f61466d7040000002d01010004000000f001000009000000320a
000000000100000029790000050000001402dc016d131c000000fb0209fee30000000000
9001000000010002001053796d626f6c0000ff140a05a0df1200d89ff377e19ff3772020
f577f61466d7040000002d01000004000000f001010009000000320a0000000001000000
28790000050000001402dc01f0191c000000fb0209fee300000000009001000000010002
001053796d626f6c0000f80e0a66a0df1200d89ff377e19ff3772020f577f61466d70400
00002d01010004000000f001000009000000320a00000000010000002979000005000000
1402c0010c141c000000fb0280fe0000000000009001000000000002001054696d657320
4e657720526f6d616e00d89ff377e19ff3772020f577f61466d7040000002d0100000400
0000f001010022000000320a00000000120000003231303232303339372c393533313030
2c35c000c0001002c000c0000102c0007401c0008400c0000c03c000c000c000c0006000
0003050000001402230211021c000000fb0222ff0000000000009001010000cc00020010
54696d6573204e657720526f6d616e00d89ff377e19ff3772020f577f61466d704000000
2d01010004000000f001000012000000320a0000000007000000e4f4efebf4efeb00eb03
59036f000d0429036f00bc01050000001402c00124011c000000fb0280fe000000000000
9001010000cc0002001054696d6573204e657720526f6d616e00d89ff377e19ff3772020
f577f61466d7040000002d01000004000000f001010010000000320a0000000006000000
d2c4c4d7d0cfcd035603a7030801e4020003050000001402c0013a001c000000fb0280fe
0000000000009001000000010002001053796d626f6c0000f80e0a68fcdb1200d89ff377
e19ff3772020f577f61466d7040000002d01010004000000f001000018000000320a0000
00000b000000443d2db4b43d2dd7d73d2d00c90200040704b6038d033b0411042e029c03
2c0100030f01000026060f0014024d6174685479706555550802050100050144534d5435
00011357696e416c6c4261736963436f6465506167657300110554696d6573204e657720
526f6d616e00110353796d626f6c001105436f7572696572204e65770011044d54204578
74726100120008212f458f442f4150f4100f475f4150f21f1e4150f4150f4100f445f425
f48f425f4100f4100f435f4100f48f45f42a5f48f48f4100f4100f40f48f417f48f4100f
412a5f445f45f45f45f45f410f0c01000100010202020200020001010100030001000400
000a0100020485940344020083220403001b00000b01000200833404000101000a020486
3d003d03000103000100020083140403001b00000b01000200834404000101000a020486
12222d020083140403001b00000b01000200833f040200833b0400010100000a02009628
00020096290000020486d700b40200832704020083200403001b00000b01000200834404
000101000a020486d700b40200831f0403001b00000b01000200833f040200833b040001
01000a0204863d003d030001030001000200883200020088310002008830000204861222
2d020088320002008832000200883000000200962800020096290000020486c522d70200
8833000200883900020486c522d702008837000200822c00020088390002008835000204
863d003d02048612222d02008133000200813100020081300002008130000200812c0002
0081350000000b00000026060f000c00ffffffff01000000000000001c000000fb021000
070000000000bc02000000cc0102022253797374656d00d7f61466d700000a0021008a01
000000000000000048e61200040000002d01000004000000f0010100030000000000
(ч.) – сокращение фонда рабочего времени за счет количества отработанных
одним работником дней;

picscalex1000100090000034603000002000d0100000000050000000201010000000500
00000102ffffff00050000002e0119000000050000000b0200000000050000000c02c002
20261300000026060f001c00ffffffff00004d0010000000c0ffffffb2ffffffe0250000
720200000b00000026060f000c004d617468547970650000800005000000090200000002
050000001402ed0126041c000000fb02a6fde30000000000900100000001000200105379
6d626f6c0000dd140aa93cdf1200d89ff377e19ff3772020f577470c6693040000002d01
000009000000320a000000000100000028790000050000001402ed01530a1c000000fb02
a6fde300000000009001000000010002001053796d626f6c00009b120af83cdf1200d89f
f377e19ff3772020f577470c6693040000002d01010004000000f001000009000000320a
000000000100000029790000050000001402dc012d131c000000fb0209fee30000000000
9001000000010002001053796d626f6c0000dd140aaa3cdf1200d89ff377e19ff3772020
f577470c6693040000002d01000004000000f001010009000000320a0000000001000000
28790000050000001402dc01da191c000000fb0209fee300000000009001000000010002
001053796d626f6c00009b120af93cdf1200d89ff377e19ff3772020f577470c66930400
00002d01010004000000f001000009000000320a00000000010000002979000005000000
1402c001c6131c000000fb0280fe0000000000009001000000000002001054696d657320
4e657720526f6d616e00d89ff377e19ff3772020f577470c6693040000002d0100000400
0000f001010022000000320a0000000012000000372c38372c3935323130333931323238
2c35c0007e000402c0008400c0000702c000c0006e01c0001203c000c000c000c0006000
0003050000001402230214021c000000fb0222ff0000000000009001010000cc00020010
54696d6573204e657720526f6d616e00d89ff377e19ff3772020f577470c669304000000
2d01010004000000f001000010000000320a0000000006000000eff4efebf4f4df034d03
6f008903b603bc01050000001402c00124011c000000fb0280fe00000000000090010100
00cc0002001054696d6573204e657720526f6d616e00d89ff377e19ff3772020f577470c
6693040000002d01000004000000f001010010000000320a0000000006000000d2cfcfc4
d7d0b2034a030d04de0208010003050000001402c0013a001c000000fb0280fe00000000
00009001000000010002001053796d626f6c00009b120afb98db1200d89ff377e19ff377
2020f577470c6693040000002d01010004000000f001000018000000320a000000000b00
0000443d2db4b43d2dd7d73d2d00cc02f403fb033203e603ed038904fa0258022c010003
0d01000026060f000f024d6174685479706555550302050100050144534d543500011357
696e416c6c4261736963436f6465506167657300110554696d6573204e657720526f6d61
6e00110353796d626f6c001105436f7572696572204e65770011044d5420457874726100
120008212f458f442f4150f4100f475f4150f21f1e4150f4150f4100f445f425f48f425f
4100f4100f435f4100f48f45f42a5f48f48f4100f4100f40f48f417f48f4100f412a5f44
5f45f45f45f45f410f0c01000100010202020200020001010100030001000400000a0100
020485940344020083220403001b00000b01000200833f04000101000a0204863d003d03
0001030001000200831f0403001b00000b01000200834404000101000a02048612222d02
00831f0403001b00000b01000200833f040200833b0400010100000a0200962800020096
290000020486d700b4020083140403001b00000b01000200834404000101000a020486d7
00b40200832704020083200403001b00000b01000200834404000101000a0204863d003d
0300010300010002008837000200822c00020088380002048612222d0200883700020082
2c0002008839000200883500000200962800020096290000020486c522d7020088320002
008831000200883000020486c522d7020088330002008839000204863d003d0204861222
2d02008131000200813200020081320002008138000200812c0002008135000000810b00
000026060f000c00ffffffff01000000000000001c000000fb021000070000000000bc02
000000cc0102022253797374656d0093470c669300000a0021008a010000000000000000
e4e51200040000002d01000004000000f0010100030000000000 (ч.) – сокращение
фонда рабочего времени за счет продолжительности рабочего дня.

Наибольшее влияние на изменение фонда рабочего времени оказало
сокращение количества отработанных одним работником дней.

2.4. Общий анализ расходов по оплате труда

Анализ расходов по оплате труда занимает одно из центральных мест во
всей системе экономического анализа доходов и расходов организации.
Заработная плата является основным источником доходов работников
Отделения Сбербанка России № 8635 в г. Владивосток, как и любого другого
предприятия.

Трудовые доходы работника определяются его личным трудовым вкладом с
учетом конечных итогов деятельности предприятия или фирмы. Они
регулируются налогами и ограничиваются максимальными размерами.
Минимальный размер заработной платы устанавливается законодательством.

В таблице 6 приводятся показатели размера заработной платы в рублях,
соответствующие категориям работников предприятия.

Таблица 6 – Состав месячного фонда оплаты труда Управления Отделения
Сбербанка России № 8635 в г. Владивосток

Должность (специальность, профессия), разряд, класс (категория)
квалификацииКоличество штатных единицТарифная ставка (оклад) и пр.,
руб.Надбавки, руб.Заработная плата включая надбавкиВсего, руб (гр.5 +
гр.6 + гр.7 +гр.8) x гр.4ДВ коэффициент 30%районный коэффициент
30%Управляющий116250487548752600026000Секретарь150001500150080008000Заме
ститель Управляющего110000300030001600016000Специалист отдела
кадров110000300030001600016000Старший
бухгалтер28750262526251400014000Главный
бухгалтер110000300030001600016000Бухгалтер37500225022501200036000Контрол
ер-кассир550001500150080008000Старший
кассир17500225022501200012000Экономист27500225022501200024000Старший
экономист28750262526251400014000Программист18750262526251400014000Началь
ник
отдела110000300030001600016000Инспектор68750262526251400084000Должность
(специальность, профессия), разряд, класс (категория) квалификации

Количество штатных единиц

Тарифная ставка (оклад) и пр., руб.

Надбавки, руб.Заработная плата включая надбавки

Всего, руб (гр.5 + гр.6 + гр.7 +гр.8) x гр.4

ДВ коэффициент 30%районный коэффициент
30%Контролер-оператор76250187518751000010000Водитель-курьер2625018751875
1000020000Уборщица137501125112560006000Заведующий
хозяйством18750262526251400014000Итого39284000474000

Фонд заработной платы может включать в себя переменную и постоянную
части. Переменная часть представляет собой фонд заработной платы по
сдельным расценкам и премии за высокие производственные результаты.

Прежде всего, указанные виды оплат зависят от объема выполненных работ.
Чем он больше, тем больше оплаты начисляется рабочим. Объемный фактор
действует совместно со структурным, то есть с изменением удельных весов
отдельных видов работ, имеющих большую или меньшую трудоемкость и
соответственно оплату за единицу продукции, что приводит к изменению
начисленной оплаты труда сдельщика. Третьим фактором, оказывающим
влияние на переменную часть оплаты труда является прямая оплата труда за
единицу изделия или за единицу объема работ, которая, в свою очередь,
зависит от трудоемкости и часовой оплаты труда, изменяющихся под
влиянием факторов научно-технического прогресса и улучшения организации
труда.

В постоянную часть фонда заработной платы входят заработная плата
рабочих-повременщиков, специалистов и служащих, младшего обслуживающего
персонала, а также все виды доплат. Величина переменной части фонда
оплаты труда зависит от объема реализации услуг, его структуры, удельной
трудоемкости и уровня среднечасовой оплаты труда. Величина постоянной
части зависит, в основном, от численности работников и средней
заработной платы за соответствующий период времени. Среднегодовая
заработная плата специалистов, служащих и младшего обслуживающего
персонала зависит от количества отработанного времени за анализируемый
период и среднего размера оклада.

Фонд оплаты труда работников Отделения Сбербанка России № 8635 в г.
Владивосток не имеет переменной части.

Анализ фонда оплаты труда может сводиться к сравнению, сколько средств
заработано по направлениям расходования, предусмотренным в смете, и
какие суммы фактически выплачены.

Экономия по фонду заработной платы исходя из установленного норматива
остается в распоряжении предприятия и может использоваться для
установления надбавок к заработной плате за высокую квалификацию и
достижения в работе. Это повышает значение анализа заработной платы с
точки зрения использования ее результатов для того, чтобы фактически
добиться экономии по фонду.

Абсолютная экономия или перерасход фонда заработной платы определяется
без учета выполнения степени выполнения производственной программы путем
сопоставления фактического и планового фондов, как разность между ними.
Однако такое сопоставление может правильно характеризовать общее
использование фонда зарплаты только в том случае, когда план по доходам
выполнен на 100%. Как известно, численность и фонд заработной платы
некоторых категорий работающих (служащих, младшего обслуживающего
персонала и другое) непосредственно не связаны с объемом
производственной программы. Численность же и фонд зарплаты, например,
рабочих зависит от степени выполнения плана по доходам от банковских
операций. Поэтому в тех случаях, когда фактические показатели по доходам
от банковских операций отклоняются от плановых, выявляется относительная
экономия или перерасход фонда.

Относительная экономия или перерасход заработной платы определяется с
учетом степени выполнения производственной программы путем вычитания из
фактического фонда зарплаты планового фонда, приведенного в соответствии
с фактическим выполнением плана по доходам от банковских операций.

Таблица 9 – Анализ использования фонда оплаты труда

ПоказателиПлан на 2008 г.Фактически в 2008 г.Отклонения от плана
(+,-)Выполнение плана, %Доходы от банковских операций (тыс.
руб.)45308467501442103,18Фонд оплаты труда (тыс.
руб.)57905688-10298,24Среднесписочное число работников
(чел.)4039-197,50Среднегодовая заработная плата одного работника, тыс.
руб.144,75145,851,10100,76При этом план по доходам от банковских
операций был перевыполнен на 3,18 %, что при сокращении численности
работников говорит о повышении производительности труда.

Сокращение фонда оплаты труда на 102 тыс. руб. было вызвано сокращением
численности работников на 1 чел. При этом среднегодовая заработная плата
одного работника Управления Отделения Сбербанка России № 8635 в г.
Владивосток повысилась на 0,76%, что в абсолютном выражении составило
1,1 тыс. руб.

Затраты на развитие персонала не входят в расходы по оплате труда, тем
не менее, изучив их сравнительную динамику, можно сделать выводы о том,
насколько Отделение Сбербанка России № 8635 в г. Владивосток
интересовано в материальном поощрении развития своих сотрудников.

Таблица 10 – Анализ затрат на развитие персонала

Наименование показателя200620072008Отклонение2007 от 20062008 от
20072008 от 2006Среднесписочная численность работников,
чел.414039-1-1-2Доля сотрудников, имеющих высшее профессиональное
образование, %14,7815,5117,520,732,012,74Объем денежных средств,
направленных на оплату труда, тыс. руб.,
всего52115330,45688119,4357,6477в расчета на 1
работника127,10133,26145,856,1612,5918,75Объем денежных средств,
направленных на соц. обеспечение, тыс. руб., всего469480512113243в
расчете на 1 работника11,4411,9913,130,551,131,69Объем денежных средств,
направленных на премирование, тыс. руб.,
всего1303133314223089119Наименование
показателя200620072008Отклонение2007 от 20062008 от 20072008 от 2006в
расчете на 1 работника31,7733,3236,461,543,154,69Объем денежных средств,
направленных на обучение, тыс. руб., всего57358662613,1339,3452,47в
расчете на 1 работника13,9814,6616,040,681,382,06Общий объем
израсходованных денежных средств, руб., всего755677298248173519692в
расчете на 1 работника184,29193,23211,488,9418,2527,19

Изменение затрат на развитие персонала в расчете на одного работника
отражено на рис. 9.

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250000000c00000003000000250000000c00000001000000190000000c000000ffffff00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Рис. 9. Затраты на развитие персонала в расчете
на одного работника, тыс. руб.

Таким образом, наблюдается положительная динамика по всем статьям затрат
на развитие персонала.

2.5. Факторный анализ показателей, влияющих на фонд оплаты труда

На величину абсолютного отклонения фактического объема фонда заработной
платы от планового значения оказывают влияние два фактора:

– изменение среднесписочного числа работников;

– изменение среднегодовой зарплаты на одного среднесписочного работника.

Пользуясь данными таблицы 11, определим влияния этих факторов на сумму
абсолютного отклонения (перерасхода) от планового фонда.

Таблица 11 – Факторный анализ фонда оплаты труда Управления Отделения
Сбербанка России № 8635 в г. Владивосток

ПоказателиПлан на 2008 г.Фактически в 2008 г.Отклонения от плана
(+,-)Выполнение плана, %Доходы от банковских операций (тыс.
руб.)45308467501442103,18Фонд оплаты труда (тыс.
руб.)57905688-10298,24Среднесписочное число работников
(чел.)4039-197,50Среднегодовая заработная плата одного работника, тыс.
руб.144,75145,851,10100,76

Изменение среднесписочного числа работников. Для определения его влияния
на фонд оплаты труда выявленное отклонение от плановой численности
работников умножается на среднегодовую плановую заработную плату
среднесписочного числа работников.

Среднегодовая заработная плата одного работника по плану составляет
144,75 тыс. руб., а фактическая – 145,85 тыс. руб.

Среднесписочное число работников сократилось на 1 чел.

Для определения влияния изменения численности работников на фонд оплаты
труда отклонение от плановой численности работников умножают на
предусмотренную планом среднегодовую заработную плату:

-1 · 144,75 = -144,75 тыс. руб.

По действующей методике для определения влияния изменения среднегодовой
заработной платы на фонд оплаты труда сумму отклонения от
предусмотренной планом среднегодовой зарплаты одного работника умножают
на фактическое в отчетном периоде среднесписочное число работников.

В Управлении Отделения Сбербанка России № 8635 в г. Владивосток
среднегодовая заработная плата одного работника в отчетном периоде
увеличилась по сравнению с планом на 1,1 тыс. руб. В результате этого
фонд оплаты увеличился на 42,9 тыс. руб. (1,1 · 39), или абсолютная
сумма экономии составляет 42,9 тыс. руб.

Таким образом, из рассматриваемых факторов на фонд оплаты труда один
фактор (среднесписочное число работников) оказал отрицательное влияние,
а второй (изменение среднегодовой заработной платы) – положительное
влияние.

В результате этого влияния сумма абсолютного отклонения (увеличения)
фонда оплаты труда составила 102 тыс. руб.

На следующем этапе анализа необходимо выявить конкретные причины,
оказавшие влияние на возникновение экономии фонда оплаты труда.

В отличие от абсолютного отклонения, на относительное отклонение фонда
оплаты труда оказывают влияние три фактора:

– изменение среднесписочного числа работников;

– изменение среднегодовой зарплаты;

– процент выполнения плана по банковским услугам и операциям.

Методика определения влияния изменения среднесписочного числа работников
на относительное отклонение идентична методике определения его влияния
на абсолютное отклонение. В результате отсутствия изменения
среднесписочного числа работников данный фактор никак не повлиял на
изменение объема расходов по оплате труда.

Методика определения влияния изменения среднегодовой заработной платы на
относительное отклонение также идентична методике определения его
влияния на абсолютное отклонение. По нашим расчетам, под влиянием
увеличения среднегодовой заработной платы на 1,1 тыс. руб. объем
расходов по оплате труда повысился на 42,9 тыс. руб.:
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(тыс. руб.)

Процент выполнения плана по объему производства услуг. Для определения
степени влияния этого фактора на относительное отклонение фонда оплаты
труда умножается на процент перевыполнение плана по доходам от
банковских операций, и полученный результат делится на 100:

Относительное отклонение фонда оплаты труда за счет выполнения плана по
доходам от банковских операций составит:

picscalex1000100090000030c0300000400de0000000000050000000201010000000500
00000102ffffff00050000002e0119000000050000000b0200000000050000000c02e003
e0191300000026060f001c00ffffffff00004d0010000000c0ffffffb8ffffffa0190000
980300000b00000026060f000c004d617468547970650000c00008000000fa0200001300
000000000002040000002d0100000500000014020002a40a05000000130200025a120500
0000090200000002050000001402c30264031c000000fb0222ff00000000000090010000
00000002001054696d6573204e657720526f6d616e00d89ff377e19ff3772020f5772c0d
666c040000002d0101000a000000320a00000000020000002e2e2401bc01050000001402
6e01b00a1c000000fb0280fe0000000000009001000000000002001054696d6573204e65
7720526f6d616e00d89ff377e19ff3772020f5772c0d666c040000002d01020004000000
f001010016000000320a000000000a000000353739303130332c3138c000c000c0005001
c000c000ae006600c0000003050000001402600254061c000000fb0280fe000000000000
9001000000000002001054696d6573204e657720526f6d616e00d89ff377e19ff3772020
f5772c0d666c040000002d01010004000000f001020018000000320a000000000b000000
353638383238362c31323200c000c000c0002a0cc000c000ba006600c000c00000030500
000014028c03500d1c000000fb0280fe0000000000009001000000000002001054696d65
73204e657720526f6d616e00d89ff377e19ff3772020f5772c0d666c040000002d010200
04000000f00101000c000000320a0000000003000000313030b4c000c000000305000000
1402c30248011c000000fb0222ff0000000000009001010000cc0002001054696d657320
4e657720526f6d616e00d89ff377e19ff3772020f5772c0d666c040000002d0101000400
0000f001020012000000320a0000000007000000eff0eee8e7eff0006f006f006f006f00
9d006f00bc01050000001402600222001c000000fb0280fe0000000000009001010000cc
0002001054696d6573204e657720526f6d616e00d89ff377e19ff3772020f5772c0d666c
040000002d01020004000000f001010009000000320a0000000001000000d42e00030500
000014026e01da0d1c000000fb0280fe0000000000009001000000010002001053796d62
6f6c000014070ab6f8db1200d89ff377e19ff3772020f5772c0d666c040000002d010100
04000000f001020009000000320a0000000001000000d72e000305000000140260023405
0d000000320a00000000040000003d2d3d2d560436092c010003de00000026060f00b101
4d617468547970655555a501050100050144534d543500011357696e416c6c4261736963
436f6465506167657300110554696d6573204e657720526f6d616e00110353796d626f6c
001105436f7572696572204e65770011044d5420457874726100120008212f458f442f41
50f4100f475f4150f21f1e4150f4150f4100f445f425f48f425f4100f4100f435f4100f4
8f45f42a5f48f48f4100f4100f40f48f417f48f4100f412a5f445f45f45f45f45f410f0c
01000100010202020200020001010100030001000400000a0100020083240403001b0000
0b01000200833f0402008340040200833e04020083380402008337040200822e00020083
3f0402008340040200822e00000101000a0204863d003d02008835000200883600020088
3800020088380002048612222d03000b0000010002008835000200883700020088390002
00883000020486c522d70200883100020088300002008833000200822c00020088310002
0088380000010002008831000200883000020088300000000204863d003d02048612222d
0200883200020088380002008836000200822c0002008831000200883200020088320000
00000b00000026060f000c00ffffffff010000000000000008000000fa02000000000000
00000000040000002d0102001c000000fb021000070000000000bc02000000cc01020222
53797374656d00002c0d666c00000a0021008a0100000000ffffffff48e6120004000000
2d01030004000000f0010100030000000000(тыс. руб.) – экономия. Т.е.
полученное значение говорит о том, что при таких темпах роста объема
банковских операций расходы по оплате труда должны были составить на
286,122 тыс. руб. больше фактического значения за 2008 год.

Совокупное влияние двух факторов на относительное отклонение фонда
оплаты труда составляет:
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(тыс. руб.) – т.е. экономия.

Из расчетов видно, что относительное отклонение фонда оплаты труда в
большей мере зависит от степени выполнения плана по доходам от
банковских операций.

В процессе анализа использования фонда оплаты труда важное значение
имеет установление соответствия между темпами роста производительности
труда (среднегодовой выработки на одного работающего или основного
работника) и темпами роста среднегодовой заработной платы одного
работающего или основного работника. Для расширенного воспроизводства и
получения прибыли нужно, чтобы темпы роста производительности труда
опережали темпы роста его оплаты. Если такой принцип не соблюдается, то
происходят перерасход заработной платы, повышение себестоимости услуг и
соответственно уменьшение суммы прибыли.

Оценка темпов роста производительности труда с ростом средней заработной
платы производится в процентах путем их сопоставления. Полученные
результаты (отклонения) характеризуют величину опережения или
отставания.

При анализе определяют и сопоставляют:

Планируемые темпы роста производительности и средней зарплаты к
предыдущему году.

Фактические темпы роста производительности и средней заработной платы по
отношению к предыдущему году.

Фактические темпы роста с планом.

Таблица 12 – Соотношение темпов прироста производительности труда и
средней заработной платы

ПоказателиФактически за 2007 год2008 годПлан 2008 г., % к 2007.
годуФактически в 2008 г., %планфактК 2007 годуК плануСреднегодовая
выработка на одного работающего,
руб.767,281132,691198,72147,62156,23105,83Средняя заработная плата
одного работающего, руб.130,01144,75145,85111,34112,18100,76

Согласно данным, представленным в таблице 12, Управление Отделения
Сбербанка России № 8635 в г. Владивосток запланировало повышение
среднегодовой выработки одного работающего на 47,62 % при увеличении
темпов роста среднегодовой заработной платы на 11,34 %. План
среднегодовой выработки и среднегодовой заработной платы одного
работающего был перевыполнен на 5,83 % и 0,76 % соответственно.

Таким образом, проведенный анализ позволяет сделать следующие выводы.

В структуре персонала Управления Отделения Сбербанка России № 8635 в г.
Владивосток растет доля более молодого персонала (до 35 лет), в то время
как процент сотрудников, возраст которых составляет более 55 лет,
сокращается. В структуре персонала Отделения Сбербанка России № 8635 в
г. Владивосток существенно увеличилась доля сотрудников, имеющих
образование выше среднего. Доля сотрудников, имеющих только среднее
образование, сокращается, что позволяет сделать вывод о повышении
квалификации персонала.

При сокращении среднесписочной численности персонала в 2007 и 2008 гг.
увеличились коэффициенты оборота по выбытию и текучести кадров, что, в
целом, негативно характеризует трудовые ресурсы Отделения Сбербанка
России № 8635 в г. Владивосток. Увеличилось число принятых на работу и
число уволившихся сотрудников. Количество уволенных за прогулы
сотрудников во всех периодах было равно нулю. В 2007-2008 гг. произошло
сокращение коэффициента постоянства состава персонала, что является
отрицательным экономическим фактом.

Общий фонд рабочего времени в 2008 году сократился по сравнению с 2007
годом на 5198 часов, в том числе сверхурочно отработанное время
уменьшилось на 922,5 часов. Помимо этого, произошло сокращение средней
продолжительности рабочего дня по сравнению с плановым показателем на
0,05 часа и значением 2007 года – на 0,15 часа. Также сократилось
количество отработанных одним сотрудником дней на 10 дней по сравнению с
прошлогодним и плановым показателями, и количество отработанных одним
сотрудником часов – на 89 по сравнению с прошлым годом и на 111 по
сравнению с запланированным.

В 2007-2008 гг. наблюдается положительная динамика по всем статьям
затрат на развитие персонала. При этом показатели производительности
труда имеют тенденцию роста, что позволяет судить о растущей
эффективности расходов на оплату труда работников Отделения Сбербанка
России № 8635 в г. Владивосток. Тем не менее, эффективность расходов на
оплату труда может быть повышена за счет мероприятий по снижению
текучести кадров и более полного использования фонда рабочего времени.

Заключение

Анализ расходов по оплате труда занимает одно из центральных мест во
всей системе экономического анализа доходов и расходов организации.
Заработная плата является основным источником доходов работников
Отделения Сбербанка России № 8635 в г. Владивосток, как и любого другого
предприятия.

Трудовые доходы работника определяются его личным трудовым вкладом с
учетом конечных итогов деятельности предприятия или фирмы. Они
регулируются налогами и ограничиваются максимальными размерами.
Минимальный размер заработной платы устанавливается законодательством.

Сокращение фонда оплаты труда в 2008 году на 102 тыс. руб. было вызвано
сокращением численности работников на 1 чел. При этом среднегодовая
заработная плата одного работника Управления Отделения Сбербанка России
№ 8635 в г. Владивосток повысилась на 0,76%, что в абсолютном выражении
составило 1,1 тыс. руб.

В структуре персонала Управления Отделения Сбербанка России № 8635 в г.
Владивосток растет доля более молодого персонала (до 35 лет), в то время
как процент сотрудников, возраст которых составляет более 55 лет,
сокращается. В структуре персонала Отделения Сбербанка России № 8635 в
г. Владивосток существенно увеличилась доля сотрудников, имеющих
образование выше среднего. Доля сотрудников, имеющих только среднее
образование, сокращается, что позволяет сделать вывод о повышении
квалификации персонала.

При сокращении среднесписочной численности персонала в 2007 и 2008 гг.
увеличились коэффициенты оборота по выбытию и текучести кадров, что, в
целом, негативно характеризует трудовые ресурсы Отделения Сбербанка
России № 8635 в г. Владивосток. Увеличилось число принятых на работу и
число уволившихся сотрудников. Количество уволенных за прогулы
сотрудников во всех периодах было равно нулю. В 2007-2008 гг. произошло
сокращение коэффициента постоянства состава персонала, что является
отрицательным экономическим фактом.

Общий фонд рабочего времени в 2008 году сократился по сравнению с 2007
годом на 5198 часов, в том числе сверхурочно отработанное время
уменьшилось на 922,5 часов. Помимо этого, произошло сокращение средней
продолжительности рабочего дня по сравнению с плановым показателем на
0,05 часа и значением 2007 года – на 0,15 часа. Также сократилось
количество отработанных одним сотрудником дней на 10 дней по сравнению с
прошлогодним и плановым показателями, и количество отработанных одним
сотрудником часов – на 89 по сравнению с прошлым годом и на 111 по
сравнению с запланированным.

В 2007-2008 гг. наблюдается положительная динамика по всем статьям
затрат на развитие персонала. При этом показатели производительности
труда имеют тенденцию роста, что позволяет судить о растущей
эффективности расходов на оплату труда работников Отделения Сбербанка
России № 8635 в г. Владивосток. Тем не менее, эффективность расходов на
оплату труда может быть повышена за счет мероприятий по снижению
текучести кадров и более полного использования фонда рабочего времени.

Список использованных источников

1. Положение ЦБР от 5 декабря 2002 г. N 205-П “О правилах ведения
бухгалтерского учета в кредитных организациях, расположенных на
территории Российской Федерации” (с посл. изм. от 11 апреля 2005 г.)

2. Алексеев Г. От контакта до клиента. // Банковские технологии. – 2004.
– № 2. – С. 14-17.

3. Банковское дело: учеб. для вузов / под ред. Г.Н. Белоглазовой, Л.П.
Кроливецкой. – М.: Финансы и статистика, 2005. – 592 с.

4. Банковское дело: учебник / под ред. Г.Г. Коробовой. М.: ЭКОНОМИСТЪ
-2005. – 751 с.

5. Банковское дело: учебник / под ред. О.И. Лаврушина.- М.: Финансы и
статистика, 2005. – 672 с.

6. Березнев А.С. Управление соотношением “ликвидность-доходность” в
коммерческих банках. // Бухгалтерия и банки. – 2003. – №4. – С.51-58.

7. Бондарева Ю., Шовиков С., Хаиров Р. Конкуренция на рынке банковских
услуг. Мнение аналитиков МАП РФ. // Банковское дело. – 2004. – №1. –
С.9-14.

8. Бушуев В. А. Комплексный анализ финансово-хозяйственной деятельности
в банке.// Финансовый бизнес. – 2004. – № 3. – С. 39-43.

9. Глушкова Н.Б. Банковское дело. М.: Академический проект, 2005. – 432
с.

10. Горелый В.И. Учет и экономический анализ деятельности коммерческих
банков. Учеб. пособие. В 2 ч. Ч. 2. Анализ результатов деятельности
коммерческих банков. М: Издательство ГУ ВШЭ , 2001

11. Гусарова О.И. Анализ расходов коммерческого банка.// Аудиторские
ведомости. – 2003. – №8. – С.57-60.

12. Жарковская Е.П. Банковское дело: учебник. М.: Омега-Л, – 2005. – 452
с.

13. Калтырин А. Деятельность коммерческих банков: Учебное пособие. М.:
Феникс. 2004. – 384 с.

14. Свиридов О.Ю. Банковское дело: Учеб. пособие. – Ростов-на-Дону :
МарТ, 2004. – 416с.

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