Internet shopping (реферат)

Реферат

на тему:

Internet shopping

Internet shopping offers many benefits to consumers. These include
opportunities to save time and money, greater choice, the convenience of
shopping when you like and having goods delivered, and a powerful
ability to find and compare information, products and prices.

Many people have been put off shopping online by media’s often
exaggerated reporting of the e-retail industry’s teething troubles. But
Internet shopping is now at least as safe as shopping in a store or by
phone, so there is no need for anyone to miss out on the benefits it can
provide.

Today, Amazon.com is the place to find and discover anything you want to
buy online. We’re very proud that millions of people in more than 220
countries have made us the leading online shopping site. We have Earth’s
Biggest SelectionTM of products, including free electronic greeting
cards, online auctions, and millions of books, CDs, videos, DVDs, toys
and games, electronics, kitchenware, computers and more.

Along with our extensive catalog of products, we offer a wide variety of
other shopping services and partnership opportunities. When you visit
Amazon.com, you can:

Search for HYPERLINK
«D:\exec\obidos\ats-query-page\002-7433811-5759214» books , HYPERLINK
«D:\exec\obidos\music-at-query-page\002-7433811-5759214» music ,
HYPERLINK
«D:\exec\obidos\tg\stores\static\-\video\search\002-7433811-5759214»
videos , and more—in a snap. All you need to know is one word related
to the product you’re looking for. Can’t remember an artist’s name? We
can even show you all CDs featuring a certain song title!

Browse our virtual aisles in hundreds of product categories—everything
from audiobooks, jazz, and video documentaries to coins and stamps up
for auction. Want a shortcut? On our Essentials lists, our expert
editors will steer you to the best new and classic products in all our
stores.

Get instant personalized recommendations based on your prior purchases
the moment you log on.

Explore the world and hundreds of thousands of additional items on our
international sites: HYPERLINK
«D:\exec\obidos\redirect-to-external-url\002-7433811-5759214?path=http%3
A\\www.amazon.ca\exec\obidos\tg\browse\-\915398» Amazon.ca ,
HYPERLINK
«D:\exec\obidos\redirect-to-external-url\002-7433811-5759214?path=http%3
A\\www.amazon.de\exec\obidos\redirect-home\amazon-com-home» Amazon.de ,
HYPERLINK
«D:\exec\obidos\redirect-to-external-url\002-7433811-5759214?path=http%3
A\\www.amazon.co.jp\exec\obidos\redirect-home%3Ftag%3Dusjp-leftnav%26sit
e%3Damazon» Amazon.co.jp , HYPERLINK
«D:\exec\obidos\redirect-to-external-url\002-7433811-5759214?path=http%3
A\\www.amazon.co.uk\exec\obidos\redirect-home\home-navbar-promo»
Amazon.co.uk , and HYPERLINK
«D:\exec\obidos\redirect-to-external-url\002-7433811-5759214?path=http%3
A\\www.amazon.fr\exec\obidos\tg\browse\home-page\-\home\405320»
Amazon.fr .

Become an HYPERLINK «D:\exec\obidos\stores\abkbot\002-7433811-5759214»
Amazon.com Associate and earn money by selling books, CDs, DVDs,
videos, and many other products on your Web site.

We want to provide the best shopping experience, so we stand behind our
service with the HYPERLINK
«D:\exec\obidos\tg\browse\-\468494\002-7433811-5759214» Amazon.com Safe
Shopping Guarantee and the HYPERLINK
«D:\exec\obidos\redirect-to-external-url\002-7433811-5759214?path=http:\
\s1.amazon.com\exec\varzea\subst\help\auctions-guarantee.html»
Amazon.com Auctions Guarantee . And if you ever have a question, you can
visit our HYPERLINK
«D:\exec\obidos\tg\browse\-\508510\002-7433811-5759214» Help Desk or
contact our 24-hour customer service department

Internet shopping is safe for consumers who use their common sense and
follow simple industry guidelines

Know who you’re dealing with: get the seller’s phone number and postal
address

Be aware of terms and conditions: check payment and delivery details

Keep records of what you order

EU Law protects you against fraudulent use of your payment card in EU
transactions: credit cards give you extra protection

Only give your payment card details over a secure connection, and never
by email: never disclose your PIN number to anyone, and never send it
over the internet

You usually have at least 7 days to cancel an order and request a
refund from an EU retailer

Check your payment card statement carefully: you have at least 90 days
to report a suspect transaction

SHOPPING TIP LIST

Here’s a list of tips you should consult when shopping online. Print
this page and keep it in a handy place so it will be easy to review
before you order.

Trust your instincts. If you don’t feel comfortable buying or bidding on
an item over the web, or if you feel pressured to place your order
immediately, maybe you shouldn’t.

Be knowledgeable about web-based auctions. Take special care to
familiarize yourself not only with the rules and policies of the auction
site itself but with the legal terms (warranties, refund policy, etc.)
of the seller’s items that you wish to bid on.

Double check pricing. Whether the product is being sold as new or used,
be suspicious of prices that are too good to be true. Also consider
carefully whether you may be paying too much for an item, particularly
if you’re bidding through an auction site. You may want to comparison
shop, online or offline, before you buy.

Find and read the privacy policy. Read the privacy policy carefully to
find out what information the seller is gathering from you, how the
information will be used, and how you can stop the process. If a site
does not have a privacy policy posted, you may not want to do business
with that site. If it does have a privacy policy, there will probably be
a link to it from the seller’s home page, or it could be included with
the HYPERLINK «http://www.safeshopping.org/terms/index.html» \t
«_parent» Legal Terms .

Review the return, refund, and shipping and handling policies as well as
the other legal terms. If you can’t find them, ask the seller through an
e-mail or telephone call to indicate where they are on the site or to
provide them to you in writing. See HYPERLINK
«http://www.safeshopping.org/terms/index.html» \t «_parent» Legal
Terms .

Check that the Internet connections are secure. Before you give your
payment information, there are various icons and software programs that
indicate that security software is in place. See HYPERLINK
«http://www.safeshopping.org/security/index.html» \t «_parent» Security
.

Use the safest way to pay on the Internet. Pay for your order using a
credit card. See HYPERLINK
«http://www.safeshopping.org/payment/index.html» \t «_parent» Payment.

Print the terms. You should print out and date a copy of terms,
conditions, warranties, item description, company information, even
confirming e-mails, and save them with your records of your purchase.
See HYPERLINK «http://www.safeshopping.org/payment/index.html» \t
«_parent» HYPERLINK «http://www.safeshopping.org/records/index.html»
\t «_parent» Recordkeeping .

Insure the safe delivery of your item. If you’re concerned about the
safety of your package if there’s no one home to receive it, ask whether
you can specify that the shipper must receive a signature before leaving
the package. Or, it may be safer to have the package delivered to your
office. See HYPERLINK «http://www.safeshopping.org/payment/index.html»
\t «_parent» HYPERLINK
«http://www.safeshopping.org/delivery/index.html» \t «_parent» Delivery
.

Inspect your purchase. Look at your purchase carefully as soon as you
receive it. Contact the seller as soon as possible if you discover a
problem with it. Tell the seller in writing about any problem that you
are concerned with, ask for a repair or refund, and keep a copy of your
correspondence. See HYPERLINK
«http://www.safeshopping.org/terms/index.html» \t «_parent» Legal Terms
.

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